Customer Success Stories: How Restaurants and Bars Worldwide Improve Service with Menu QR Codes

Naysayers have expressed disappointment with QR code menus whenever they encounter the tech-based ordering method in restaurants.

Challenging this claim, an Eater analysis report showed that 78 percent of customers had a commendable experience with QR code menus.

Now, it’s safe to say that having this 2D barcode technology has been a powerful tool in the restaurant industry. 

MENU TIGER, an advanced restaurant menu QR code software, backs up the claims with an impressive list of restaurants and bars that effectively use the tech.

7 restaurants and bars improving the dining experience with QR code menu

There is a reason why QR code menu usage has grown over the years. For the most part, it's because of how it can turn traditional restaurant operations into something seamless and modernized.

Another is how it makes the customer journey more flawless, from ordering to paying. One scan, and they're good to go. Need examples?

Here are seven businesses from across the globe showcasing menu QR codes in their establishments:

Brutal Pancakes (Bucharest, Romania)

Nestled in the heart of Bucharest at Strada I.C. Visarion 9, Brutal Pancakes is a family-owned gem celebrated for its exceptional breakfast offerings. The menu features an irresistible selection of sweet and savory pancakes and crepes, perfect for starting your day on a delicious note.

What sets this cozy eatery apart is its blend of culinary creativity and modern convenience. Known for its inviting atmosphere and inventive dishes, Brutal Pancakes takes the dining experience to the next level with their restaurant order system accessible via QR codes.

Placed conveniently on each table, these QR codes streamline the ordering process, creating a seamless connection between guests and the kitchen. This thoughtful innovation not only enhances efficiency but ensures every meal is as enjoyable and stress-free as possible.

Whether you're a local or just visiting, Brutal Pancakes offers a warm welcome and a memorable breakfast experience.

Sawaddee House (Gadong, Brunei)

Tucked inside the Yong Siong Hai Building in Gadong, Brunei, Sawaddee House is the go-to spot for lovers of traditional Thai food.

Famous for its bold, authentic flavors, the restaurant has become a favorite for locals and tourists alike, thanks to its inviting setting and fair prices.

Their signature dishes like Pad Thai, green curry, and Tom Yum soup showcase the culinary heritage of Thailand. And to simplify and modernize the dining experience, Sawaddee House employs a QR code menu system. This smart feature not only makes ordering easy but is especially helpful for international guests.

This is because the system includes a menu translation option, enabling customers to view item descriptions in a language they most prefer. This ensures that everyone can fully enjoy the menu without barriers.

Haze Hookah Lounge (Florida, USA)

Haze Hookah Lounge is the perfect sports bar for those seeking a laid-back atmosphere to enjoy hookah. 

With an extensive selection of flavors, this lounge caters to diverse customers looking for a relaxing social experience.

Alongside hookah offerings, Haze serves a variety of beverages and light snacks accessed through a digital menu, creating a complete leisure environment perfect for unwinding with friends.  

Guests who enjoy indoor sports and other recreational activities will not be distracted or disturbed, as they can place their orders using a QR code with the product. 

Ayra's Bourbon Lounge (Wisconsin, USA)

Ayra’s Bourbon Lounge is an upscale bar in Wisconsin, USA and has become a local favorite for its curated selection of premium bourbons and fine spirits.

Known for its refined ambiance, the lounge offers an elegant space for both seasoned bourbon enthusiasts and casual patrons looking for a sophisticated night out.

The menu features expertly crafted cocktails and delectable small plates, making it ideal for after-work gatherings or special occasions. To add a modern touch to its classic charm, Ayra’s incorporates interactive QR code menus.

The menu innovation allows guests to explore offerings and various cocktail trends and customize their orders at their own pace, free from the need to rush their decisions or hold up staff. Ayra’s seamlessly combines timeless elegance with contemporary convenience, creating an exceptional experience for all who visit.

Chocolate Sarayi (Luanda, Angola)

Chocolate Sarayi is a haven for chocolate lovers, offering an array of artisanal desserts and beverages crafted from high-quality chocolate. 

With its sophisticated table setting, customers can order through QR codes on table tents, where they can order decadent cakes, pastries, and hot cocoa. 

This surely hits the sweet tooth spot of those patrons. 

Tootsie’s Cabaret (Miami, FL, USA)

Tootsie’s Cabaret is another well-known entertainment venue that offers an exciting nightlife experience through its live performances and vibrant ambiance. 

The cabaret features a range of shows, from music acts to themed performances, and is a favorite for those looking to enjoy an electrifying evening. 

With energetic entertainment, food, and drinks, as well as restaurant technology like QR codes, Tootsie promises a memorable night out. 

Such convenience, especially when ordering on a very hustling night, encapsulates the whole bar experience of their customers. 

Saintmarc Bistro & Bar (Singapore)

Located in the bustling city of Singapore, this bistro and bar offers customers a fusion of Western and Asian cuisines in a stylish, relaxing setting. 

The menu includes a diverse range of food, from hearty pasta to unique Japanese-inspired creations, catering to a global audience. 

Known for its attentive service and chic interior design, Saintmarc Bistro & Bar has an excellent choice of incorporating restaurant technology like QR code menus to provide top-notch customer service without tweaking their designs. 

So, why do these businesses use QR code menus from MENU TIGER?

Modern dining has brought a focus on convenience to diners from the moment they enter those doors.

One of the most sought-after is QR codes. A QR code menu forecast report says restaurants across the United States have adopted this technology at a staggering 150 percent rate. 

These restaurants use QR codes to make ordering easier. 

And the effect of this technology is quite promising. A 2022 Deloitte study found that customers tend to spend 20 percent more when using digital menu tech like QR codes. 

Additionally, the Modern Restaurant Management 2024 report indicated that self-serving ordering via QR codes significantly boosts sales by 35 percent and increases the average value by 12 percent, or $2 to $4 dollars. 

But there’s more than what it can do.

MENU TIGER, your online menu ordering system partner, brands this technology as the best assistant for restaurant owners. 

Here’s why: 

Advanced online menu

This online menu, accessed through a QR code, provides an array of customization options, where you can put add-on choices that are great for upselling products. 

Aside from that, discounts and tax-related functions are directly reflected in your menu once you’ve input them. 

This level of transparency builds trust among your patrons, turning into a generous increase in sales as they revisit or encourage their families and friends to drop by. 

Enhanced multilingual system

This smart menu software offers not just language support for customers but also for restaurant staff. 

With over 30 languages, the menu is efficiently presented to guests in their chosen language and shares the same convenience with staff with 19 dashboard languages. 

This level of accommodation minimizes the risk of miscommunication with orders, especially if you have a diverse staff as your target audience. 

Efficient performance metrics

In need of a real-time, comprehensive sales report? MENU TIGER has got you covered. 

With its September product updates this year, this smart menu software has a newly improved dashboard display, where you can see the number of sales and orders simultaneously at a glance. 

So, it will give you an initial forecast on how much you’ll make in a day and allow you to determine right away which of your food items is profitable. 

Restaurant marketing tools 

Managing your restaurant is not only limited to how advanced your ordering system is in achieving customer satisfaction but also how well you do in marketing. 

Your customers need to have the right platform to connect with you effectively. 

Thus, effective restaurant marketing tools and solutions like building your website, where you can link all your social media accounts, is a must. But you don’t need complex coding to do that because everything is designed with a user-friendly concept in mind. 

With a few clicks and inputs, you already have a restaurant website. The best part is that you can add your promotions as well. 

Are you ready to upgrade? Sign up to MENU TIGER!

Restaurants across the globe are now shifting to easier, more convenient, and hassle-free dining from the conventional one. 

This is because of changing customer behaviors and practices regarding how they want to dine in—they want to relax and enjoy the whole experience without being pressured or waiting in line just to get their order done. 

With this very goal, MENU TIGER, a smart menu QR code software, is designed to help restaurant owners in this transition without having them break the bank or sacrifice their bottom line. 

Surely, this is the right wingman in achieving the best customer service in the market.